Privacy Policy
Privacy Policy
Effective Date: 26 Oct 2024
Contact: contact@mtpayglobal.com
Introduction
MT PAY GLOBAL ("we," "our," or "us") takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application ("App"). Please read this policy carefully to understand our views and practices regarding your personal information and how we treat it.
By using the MT PAY GLOBAL App, you agree to the terms outlined in this policy.
1. Information We Collect
When you use the App, we may collect the following types of information:
Personal Information:
- Name, Email Address, and Profile Information (used for account creation and personalization).
- Payment information such as transaction logs, gift card usage, and saved receipts for financial operations.
Usage Information:
- Details about how you interact with the app, including features accessed, transactions made, and logs of your activities.
Device Information:
- Device type, IP address, operating system, and network information for improving user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: Process payments, send/receive money, manage balances, and allow access to virtual cards and transaction logs.
- To Improve User Experience: Personalize app content and enhance features based on your preferences.
- Customer Support: Respond to queries through Help Center and resolve issues you encounter.
- Legal Obligations: Fulfill legal requirements and prevent fraudulent activities.
3. Information Sharing
We do not sell or share your personal information with third parties for marketing purposes. However, we may share information with:
- Service Providers: Payment gateways (such as PayPal), cloud storage providers, and other necessary partners.
- Legal Authorities: When required by law, court order, or other government regulations.
4. Security of Your Information
We employ industry-standard measures to protect your data, including encryption and secure network protocols. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5. User Rights
You have the following rights regarding your personal information:
- Access and Update: You can access and update your information via the App’s Settings.
- Data Deletion: Request the deletion of your personal data by contacting us at contact@mtpayglobal.com.
- Withdrawal of Consent: You can opt out of promotional messages at any time.
6. Cookies and Tracking Technologies
The App uses cookies and similar technologies to track usage patterns and improve your experience. You can control these settings through your device preferences.
7. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms. Please review their privacy policies before providing any information.
8. Children’s Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App, and you will be notified of significant updates via email or through the App.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: contact@mtpayglobal.com
